Privacy Policy
Last Updated: November 3, 2025
1. Introduction
Skyline DevHub ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skylinedevhub.com and use our services, including TrustGuard AI.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number, and company name
- Account credentials and authentication information
- Payment and billing information
- Professional information (job title, business sector)
- Communications and correspondence with us
2.2 Automatically Collected Information
When you access our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
- Location data (country, region)
- Log files and analytics data
2.3 Business Data
For enterprise clients using TrustGuard AI, we process business data including verification records, audit logs, compliance reports, and system performance metrics. This data is processed strictly in accordance with our Data Processing Agreement and applicable data protection regulations.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Communicating with you about services, updates, and support
- Conducting research and development for AI trust systems
- Detecting, preventing, and addressing fraud and security issues
- Complying with legal obligations and enforcing our agreements
- Analyzing usage patterns to enhance user experience
- Marketing and promotional purposes (with your consent)
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party service providers to perform functions on our behalf, including cloud hosting (Vercel, Supabase), payment processing (Stripe), analytics (Google Analytics), and customer support tools. These providers have access to your information only to perform specific tasks and are obligated to protect your data.
4.2 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.
4.4 With Your Consent
We may share your information with third parties when we have your explicit consent to do so.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- End-to-end encryption for data transmission (TLS/SSL)
- Encrypted data storage with AES-256 encryption
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- SOC 2 Type II compliance standards
- Access controls and role-based permissions
- Continuous monitoring and threat detection
- Secure development lifecycle practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- Potential risk of harm from unauthorized use or disclosure
- The purposes for which we process your information
- Legal, regulatory, tax, accounting, or reporting requirements
After the retention period expires, we will securely delete or anonymize your personal information in accordance with applicable laws and our data retention policy.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Withdrawal: Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at privacy@skylinedevhub.com. We will respond to your request within 30 days.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States, European Union (Estonia, Germany), and United Arab Emirates. These countries may have different data protection laws than your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards, including:
- Standard Contractual Clauses approved by the European Commission
- EU-U.S. Data Privacy Framework compliance (where applicable)
- Privacy Shield principles for trans-Atlantic data transfers
- Adequacy decisions by relevant data protection authorities
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device. We use the following types of cookies:
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us analyze website usage
- Functional Cookies: Remember your preferences
- Marketing Cookies: Track advertising effectiveness (with consent)
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated Privacy Policy on this page with a new "Last Updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our website
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Skyline DevHub
Privacy Compliance Officer
Email: privacy@skylinedevhub.com
Address: Tallinn, Estonia (EU Headquarters)
Data Protection Officer: dpo@skylinedevhub.com
For GDPR-related inquiries, you also have the right to lodge a complaint with your local supervisory authority.